Privacy Policy

XCL Property Solutions, LLC (“XCL,” “we,” “us”) respects your privacy. This policy explains what information we collect through xclpropertysolutions.com and our communications with you, how we use it, and the choices you have.

Information We Collect

• Information you give us — your name, phone number, email address, property address and project details when you request an inspection, call, text or email us.
• Text message consent — whether you agreed to receive text messages from us, and when.
• Basic site usage — anonymous, aggregated statistics such as pages visited. We do not use advertising cookies or sell browsing data.

How We Use Your Information

• To respond to your inquiry and schedule inspections
• To provide estimates, perform work and send project updates
• To send appointment reminders and service-related text messages if you opted in
• To provide documentation related to your project or insurance claim
• To improve our website and services

How We Share Information

We do not sell or rent your personal information. We share information only with service providers that help us run our business — such as website hosting, email delivery and our phone and texting provider — and only as needed to provide our services, or when required by law. With your permission, we may share project details with your insurance company or adjuster.

Text Messaging (SMS) Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP. Reply HELP for help. See our SMS Terms & Conditions for details.

Data Security & Retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your Choices

You may ask us to access, correct or delete your personal information, or to stop contacting you, by reaching out using the contact details below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page.

Contact Us

XCL Property Solutions, LLC
Phone: (281) 694-7584
Email: connect@xclpropertysolutions.com